Compliance

Your Devon Property. Safe, Maintained and Nothing Missed.

Property Maintenance and compliance support for holiday let owners, residential landlords and managing agents across Devon. One contact, photo reports every time.

Need planned maintenance visits rather than a compliance check? See how ongoing maintenance support works.

One Contact, One Invoice
Same-Day Photo Reports
CP12 & EICR Coordination
Devon-Based, Local Response

Your property, Safe, Maintained and Protected - Nothing missed.

Not another list of numbers to call.

For holiday let owners, residential landlords and managing agents across Devon who need a reliable single point of contact. Maintenance, compliance and trade coordination handled properly, with photo reports every time.

Learn more about our Compliance Services in Devon

Row of Devon holiday cottages
Guest-ready bedroom
Electrical testing

Statutory Safety

Compliance Management

  • Gas & Electric: Coordination of CP12, EICR, and PAT testing.
  • Fire Safety: Supporting fire safety requirements and coordinating FRA actions where required.
  • Water Hygiene: Preventative flushing protocols during vacancies.
  • Documentation: Certification status, expiry dates and required actions. Clear owner reporting every time.

Day-to-Day Care

Maintenance & Repairs

  • Joinery, doors, locks, ironmongery and handrails.
  • Minor plumbing leaks, traps, seals and WC issues.
  • Cosmetic touch-ups in guest-facing areas.
  • Emergency repairs and smart-lock troubleshooting.

Planned Visits

Seasonal Property Audits

  • Pre-season readiness checks with full photo reports.
  • Mid-season condition checks for busy lets.
  • End-of-season reviews ahead of planned winter work.

Local Expertise

Winter & Storm Protection

  • Drain-downs, isolation and frost-protection checks.
  • Post-storm walkthroughs and external condition checks.
  • Ventilation monitoring and mould-risk mitigation.

Year-Round Support

Residential Landlords & Agents

Holiday lets are seasonal. Residential portfolios need oversight year-round. Acacia Property Care provides the same documented, photo-reported inspection and coordination service for residential landlords and managing agents across Devon.

  • Independent property condition inspections.
  • Maintenance coordination and trade management.
  • Compliance checks between tenancies.
  • Documented evidence trail for landlords and agents.

Most owners combine services: a pre-season check with small repairs and a coordinated Gas Safe / EICR engineer in the same visit window.

Local Expertise

Your Property, Personally Looked After

Whether you manage holiday lets, residential properties, or a mix of both, the same problem applies. Maintenance slips, compliance dates creep up, and you're left chasing. Acacia Property Care gives you one contact and a clear evidence trail of what's been done and what actions are required next.

Acacia Property Care provides a practical maintenance and compliance service for Devon holiday lets and residential properties. One contact for the lot, keeping the property safe, tidy and guest-ready, with fire safety, CP12, EICR and specialist checks coordinated and documented.

Personal Oversight and Accountability

This isn't a platform or a franchise. When you book a Compliance Audit or ongoing care, you deal directly with me, from the first walkthrough to the report and any follow-up work.

My background is in regulated property maintenance where work is documented and missed details have real consequences. I bring that same approach to holiday lets so you know exactly what's in order and what needs action.

I identify issues, document findings, coordinate specialist testing and report back in plain English. Nothing missed, nothing left vague.

Legal responsibility for statutory compliance stays with the property owner or appointed duty holder. I provide the oversight, coordination and evidence to show that reasonable steps have been taken.

If you want a clear view of where your property stands today, start with a Compliance Audit.
20+
Years Experience
200+
Properties
45 min
Radius
Fixed
Accountability

20+ Years of Maintenance Experience

Decades in property maintenance across Devon. Owner-led, so reliability matters more than volume.

Dartmoor and Torbay Local

Based in Chagford. Knows coastal weather, moorland damp and the quirks of older Devon properties from the inside.

Our Mission

"To give holiday let owners a clear picture of where their property stands — what's in order, what needs attention, and who's handling it."

Pete Kempe
Founder, Acacia Property Care

The Process

How It Works

No chasing. No gaps. Just a clear process from first visit to confirmed compliance.

1. Inspect

On-site readiness and safety check covering locks, alarms, plumbing, fixtures and finishes. Everything is looked at with fresh eyes. Not a quick walk-round.

2. Fix

Minor issues sorted on the spot: bulbs, seals, hinges, dripping taps. Anything bigger is photographed, quoted and only booked in once you say so.

3. Report

Same-day digital photo report sent to you. Gas Safe, EICR and PAT engineers coordinated through vetted local contacts. One call from you, one invoice back.

4. Compliant

Outstanding items tracked and followed up until closed out. You get written confirmation of what's in place, so the property is documented, protected and ready.

Proof of Method

What a Compliance Audit Looks Like

A Compliance Audit records what is actually present in your property on a specific date. It documents observed risks, prioritises actions, and creates an evidence trail owners can retain.

A Checklist

Shows what should exist in a holiday let. Useful for awareness, but it does not confirm what is actually in place in your property today.

A Compliance Audit

Documents real conditions, missing items, and deterioration, with prioritised actions and a report you can retain as evidence of reasonable steps taken.

Example compliance audit report cover page (illustrative)

Cover Page

Illustrative cover showing audit type, property, and inspection date.

Example compliance audit summary page (illustrative)

Audit Summary

Demonstrates scope, issue count, and traceability.

Example issue logged with priority and recommendation (illustrative)

Logged Issue

Example issue showing priority and recommended action.

Issue Priorities Explained

  • High Priority: Action required to reduce risk.
  • Medium Priority: Action recommended to prevent deterioration.
  • Monitor: Item to be kept under review.

Important Clarification

A Compliance Audit does not replace statutory inspections, certifications, or the legal responsibilities of property owners or appointed duty holders. It provides documented oversight to help demonstrate that reasonable steps have been taken to identify and manage risk.

Client Feedback

What Owners and Agents Say

Short excerpts taken from verified Google reviews. You can read the full comments on Google at any time.

"In a time when it's very difficult to get hold of reliable, trustworthy and skilled tradesmen we feel lucky to have found Peter. Highly recommended."

Joss W
Holiday let owner, Devon

"Peter has been in my home doing repairs and alterations in the kitchen, the bathroom and outdoors. The work was always done to a very high standard and he is very trustworthy."

Deryck J
Homeowner, kitchen & bathroom repairs

"Pete has helped us so much with work needed, from painting to putting up shelves - his attention to detail is incredible. We'll definitely be getting Pete back."

Ella-May M
Holiday let owner, Devon

"Peter came bang on time and was thoroughly professional fitting our decking. Friendly, knowledgeable - I would totally recommend his services."

Anisha P
Homeowner, decking

"Very happy to recommend. Good workmanship, good communication, careful and polite."

Richard D
Homeowner, general maintenance

"Peter Kempe is a very accomplished builder who has just finished the fitting of our new large kitchen to our complete satisfaction."

John R
Kitchen fit client
Read all reviews on Google

Google rating based on recent client reviews for Acacia Property Care.

Start With A Check, Then Choose Ongoing Support

Most owners begin with a Compliance Check (one visit, one report). Property Watch keeps things guest-ready between lets if you want regular check-ins.

Start here

Not sure where you stand? Start with a Compliance Check.

One visit, a photo report, and clear priorities. Then you decide what to do next.

Check My Property
Most Popular

Compliance Check

One-Off
From £195 /visit

Best starting point for most holiday lets.

A structured, on-site check of safety and compliance, with a photo report and clear priorities, so you know exactly what’s missing.

  • 100-point compliance inspection
  • Photo-verified report with priorities
  • Check of CP12 / EICR / PAT status (as available)
  • Fire safety setup & basic documentation check
  • Keyholding / access handling included

Property Watch

Ongoing
From £65 /visit

Best after a Compliance Check. Local pricing. Longer travel is charged fairly based on time/distance.

Regular check-in visits between lets (or during vacant periods) to spot issues early and keep the property guest-ready.

  • Scheduled check-in visits (frequency agreed)
  • Storm / external visual checks
  • Early signs of leaks, damp & mould risk
  • Water flushing & simple system checks
  • Immediate photo reporting if anything is found

Reactive Repairs & Call-Outs

As Needed
From £75 /attendance

For urgent problems that need someone competent on site: access issues, leaks, failures and making-safe.

  • Attendance includes the first hour on site
  • Doors, locks, key safes & guest access issues
  • Minor leak investigation & temporary mitigation
  • Snagging fixes that prevent repeat call-outs
  • Clear update and photos sent the same day

Full Oversight

Managed
Bespoke

Ongoing oversight for owners and agents who want issues identified early, options clearly presented, and works coordinated with full visibility.

  • Everything in Compliance Check + Property Watch
  • Priority response and proactive follow-ups
  • Contractor coordination (Gas Safe, electricians, etc.)
  • Preventative maintenance planning
  • Single point of responsibility and reporting

Pricing varies by access, travel time and property size. If you are outside the core area we’ll be upfront about whether regular visits are practical.

Free resource

Not sure if your property is compliant?

Download the free Holiday Let Safety Starter Checklist. A practical list of commonly missed items, takes two minutes to work through.

Get the free checklist →

Compliance insights for owners & agents

Practical guidance on where holiday lets most commonly fall short, and how to avoid it.

View compliance insights

Prefer to start with action? Book a Compliance Audit.

Get in Touch

Maintenance issue, compliance check, or urgent call-out — let me know what you need and I'll come back to you the same day.

Or drop me a message

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Based in Chagford · Okehampton · Dartmoor · Exeter · Torbay and across Devon